Privacy

Privacy Commitment

At Cater Plus, we are committed to protecting your privacy and ensuring that your personal information is managed with the utmost care and respect. We strive to be open and transparent in the way we handle your data, and we aim to provide you with clear information about how and why we collect, use, and store your personal details.

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Our Privacy Principles

• Collection and Use of Personal Information: Cater Plus will only collect personal information when it is necessary for delivering a service or performing essential business functions. We will not use or disclose your personal information for purposes unrelated to the services we provide unless we obtain your consent first.

• Anonymity and Pseudonymity: Where possible, we will allow you to deal with us anonymously or using a pseudonym. However, in some cases, we may need to collect personal information in order to provide specific services.

• Impact of Non-Disclosure: If you choose not to provide the required personal information, it may impact our ability to deliver certain services to you.

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Privacy Obligations

​Cater Plus complies with the Privacy Act 1993 (NZ), which regulates how we may collect, use, disclose, and store personal information. This law also specifies how individuals can access and correct personal data held about them.

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Personal Information refers to any information or opinion about an individual that can identify them, such as your name, contact details, or age.

Personal Data refers to data related to a living individual who can be identified from that data.

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How We Collect Personal Information

We collect personal information from you in various ways, including:

• Completing online or hard copy forms

• Purchasing goods or services

• Interacting with our website

• Entering competitions

• Applying for employment with us

• Communicating with us via email, phone, or mail

 

We may also collect information from third parties if you have consented or reasonably expect us to do so.

Cater Plus will always collect personal information lawfully, fairly, and not in an unreasonably intrusive manner. We will only use the information collected for the purpose for which it was obtained, and if we receive unnecessary or irrelevant information from a third party, we will take steps to destroy or de-identify it, where permitted by law.

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Types of Personal Information We Collect

The personal information we collect may include, but is not limited to:

• Name, date of birth, and gender

• Contact information such as email and phone numbers

• Financial details, such as credit card information

• Photos, testimonials, and opinions

• Employment and family-related details

• Website visit statistics and browsing history

• Other lifestyle interests or activities

 

How We Use Your Personal Information

We use your personal information for purposes including:

• Providing services and products

• Responding to your inquiries

• Maintaining and improving customer service

• Administering and managing our operations

• Handling legal, administrative, or commercial matters

• Conducting marketing research and communications

• Offering promotions, surveys, and research

 

You can choose not to provide certain information, but please note this may prevent us from fulfilling some of your requests.

 

Disclosure of Personal Information

We may disclose your personal information in the following circumstances:

• With Your Consent: When you agree to share your information with others.

• As Expected: When you have been informed or would reasonably expect that your information will be shared (for example, with service providers or contractors).

• Legal Obligations: If required or authorized by law, such as with government authorities or law enforcement agencies.

 

We will take reasonable steps to ensure that third parties who receive your personal information understand and respect your privacy rights.

 

Direct Marketing

We are committed to your privacy and will only use your information for direct marketing purposes with your consent. If you opt-in, we may contact you about products and services that we think may be of interest to you. This communication may be via mail, email, or phone. You can opt out of marketing communications at any time by contacting us.

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Data Quality and Security

Cater Plus is dedicated to ensuring the security of your personal information. We have robust systems and security measures in place to protect your data from unauthorized access, misuse, or loss. We store personal data securely and limit access to authorized personnel only.

We retain your personal information for as long as necessary to provide services or comply with legal obligations. When no longer needed, we will securely destroy or de-identify your data.

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Access to and Correction of Personal Information

You can request access to the personal information we hold about you at any time. If you believe that any information is inaccurate, incomplete, or outdated, you can contact us to request a correction. Access requests are generally free of charge, though we may apply a small fee for administrative costs in processing your request.

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Privacy Concerns and Contact

If you have any concerns about how we handle your personal information, wish to request access to or correct your information, or would like to know more about our privacy practices, please contact us at:

https://www.caterplus.co.nz/contact

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We take your privacy seriously and will respond to any queries or concerns as quickly as possible.

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At Cater Plus, we are committed to ensuring that your personal information is handled with care and in full compliance with privacy laws. Thank you for trusting us with your personal details.